Refund policy
This is a starting template, not legal advice — have a lawyer review it before you rely on it.
Perishable goods
Because most of what we sell is fresh produce, we can't accept returns after delivery. If an item arrives damaged, spoiled, or different from what you ordered, contact us within 24 hours with a photo and we'll replace it or refund that item.
Missing or incorrect items
If your order is missing an item you paid for, let us know within 24 hours of delivery and we'll send it or refund it.
How refunds are issued
Refunds for card payments are returned to the original payment method via Paystack and typically take 5–10 business days to reflect. Refunds for WhatsApp orders are arranged directly with you.